ACCESS TO VENUE
Venue Address:
CAKE, BAKE AND SWEETS SHOW YOUR CONTACT NAME YOUR MOBILE TELEPHONE NUMBER YOUR COMPANY NAME AND STAND NUMBER MELBOURNE CONVENTION & EXHIBITION CENTRE BAYS 4-9 NORMANBY ROAD VIC 3006 AUSTRALIA
Loading dock access from Normanby Road.
During show days, the dock is open for deliveries before the show opens for restocking. After this time exhibitors should park in the centre car park.
ACCOMMODATION
The organisers have partnered with Lido Events to bring you a selection of accommodation at different price points to choose from to find and book local accommodation please click the link below.
http://leads.lido.com.au/misc/default.aspx?cid=7aol0ygy11572
AISLES
In the interest of public safety all aisles, fire cupboards, appliances, emergency exit doors and public circulation areas must be kept clear at all times. The aisles are the minimum permissible by health and safety regulations. If any activity on your stand will create a queue or an audience then you must leave room for visitors on your stand. The aisles are not to be used as queuing and viewing areas. All furniture and other stand display must fit within the boundaries of your stand as shown on the Floor plan. No items including raised floors may encroach into the aisles. Please make your contractor aware of this if you are having a modular floor built.
ALCOHOL
Under the venue’s license, the purchasing of alcohol on site must be made through MEC . Any breach of the Licensing Policy, through the provision of alcohol from any other source may result in the alcohol being removed from your stand.
ATM MACHINES
The nearest ATM can be found on the concourse of the MCEC.
AUDIO VISUAL
A full range of audio-visual equipment can be hired. For further information, please contact Exponet.
BANNERS
Exhibitors may not hang banners above their stands without the permission of the organisers. Please contact the organisers to gain approval for rigging. The Organisers decision is final.
CAR PARKING
The nearest car parks to the venue are: Melbourne Exhibition Centre Car Park 16 Normanby Road, Southbank
http://www.mcec.com.au/visit/visit-information#car-parkingEarly Bird Rates are: Mon - Fri $17.00 - Entry between 6am & 9am and exit between 3pm & 12am.
CARPETING & FLOORING
The stands and aisles will be carpeted in grey charcoal carpet. Alternatively, if you wish to order floor coverings, you may do so using floor flats or other carpet colours which you are able to purchase directly from Exponet, please contact Exponet directly.
CHILDREN
Children under the age of 16, (including babies and toddlers!) are NOT permitted in the venue during Bump in and Bump out, nor may they be left in vehicles on the loading dock during bump in and bump out. The venue is a potentially dangerous environment for children during Bump In and Bump Out and this rule will be enforced strictly. Please note that once the show closes on the last day, children must be removed from the venue before bump out can commence.
CLEANING
The aisles and your stand will be vacuumed every night BEFORE the show opens. Any special cleaning requirements should be raised with the organisers.
COMPLAINTS
It is in the interest of exhibitors and visitors that any faults or failures in the services provided at The Cake Bake & Sweets Show should be brought to the attention of the organisers as soon as possible. We cannot rectify problems after the show!
CONTRACTORS
You may employ the stand contractor of your choice for dressing your stand, except shell scheme (and additions to shell scheme) for which the official contractor is Exponet.
You are not obliged to use any of these contractors however we would encourage you to do so as you will benefit from economies of scale and their intimate knowledge of the event.
If you are employing a contractor to build your Space Only stand, it is essential that your contractor is fully aware of their responsibilities under all relevant Health and Safety legislation, as well as the venues and organisers stand build regulations.
DAMAGES
Exhibitors are not permitted to fix onto or alter the appearance of any surface in the Venue. Exhibitors are reminded that if this condition is breached, they will be charged for making good, restoring or renewing any damage to the venue or site, for example, marks by or to paint, tape, bolt, screw and nail holes or damage to pillars etc. If you damage the shell scheme panels you will be charged.
DELIVERY & COLLECTION OF GOODS
See Page 5, Deliveries, Fork Lifting & Storage.
DISABLED ACCESS FOR EXHIBITORS & VISITORS
We would ask that you ensure that your stand and exhibits comply with relevant legislation and are easily accessible to wheelchair users and that all signage is as clear as possible for those with impaired vision.
Disabled access is available to all the venues within the building. If you require assistance when visiting the building, please contact us to discuss your requirements at keir@we-events.com.au.
DISTRIBUTION OF PROMOTIONAL MATERIALS
You are reminded that all businesses including the dispensing of literature and promotional material must be conducted from your stand. Your staff members are not permitted to hand out leaflets etc. at the entrance to the event, the aisles or any other part of the venue.
ELECTRICAL REQUIREMENTS
The official electrical contractor for Cake, Bake and Sweets Show is Exponet. Shell Scheme Exhibitors can order additional power and lighting through the Exponet - Exhibitor Info & Order Form in the Additional Services and Permit Forms section online. Space-only contractors should order mains electrical supplies with Exponet directly. Please ensure that all equipment you bring into the venue is Tagged and Tested. Inspections will be carried out and you may be required to submit equipment to testing at your cost ($15 per tag) if tags are not present.
EFTPOS
EFTPOS machines are arranged through your bank, not the organisers or venue. EFTPOS machines work on the mobile network.
EXHIBITOR PROPERTY
Although the utmost care will be taken with security arrangements, MCEC and the organisers accept no responsibility for loss or damage to exhibitor's equipment or property whilst it is on site at Cake, Bake and Sweets Show. Exhibitors should ensure they are adequately covered by insurance for loss, damage and theft. This is not covered under a public liability policy.
EXHIBITOR SERVICES
Services provided include water and waste, internet, catering and telephone lines.
T: 03 9235 8110 E: exservices@mcec.com.au
Link to exhibitor order forms http://mcec.com.au/plan-an-event/exhibiting/
FABRICS
Textile fabrics used for interior display purposes on the stand must be treated with an approved flameproof chemical and conform to Local Statutory Building Regulations. Certain fabrics such as wool, twill, or felt need not be proofed. Textile fabrics used for interior decorative purposes within stands must be fixed taut and/or in light pleats (not draped) to a solid backing and secured above floor level, not touching light fittings.
FIRE EQUIPMENT
MCEC contains all fire prevention equipment as required by law. All fire equipment must be visible and accessible to the public – under no circumstances should this equipment be obstructed by your furniture or stand material. For fire regulations, please refer to the VENUE EMERGENCY EVACUATION SITE PLAN in the additional information section.
FIRST AID
All incidents and accidents must be reported immediately to the organisers or security staff. All security staff are qualified first aiders and so in the event of a medical emergency please alert a member of the organisers or security staff. Please do not call the emergency services yourself, the venue co-ordinates with the emergency services directly to ensure minimum delay. Third party calls slow down response time.
FOOD SAMPLING
Food sampling and sale is permitted for all exhibitors. Food may be sold for both immediate and takeaway consumption.
In Victoria, all Exhibitors are required to have a Food Act registration from their registering council before selling food. This includes exhibition stands. If you are not from Victoria and or not already registered with a Victorian Council you can register as a food premises with Melbourne City Council here:
Once you are registered you will have an account in the Streatrader website https://streatrader.health.vic.gov.au/ where you can lodge a statement of trade.
You need to register a statement of trade whenever you operate a food premises in Victoria.
Once at the show you should ensure that your stand complies with the food service regulations for temporary food premises, Environmental Health officers will attend the show to check on the facilities present on your stand and that you have complied with the registration and statement of trade requirements.
You should also follow the MCEC Link to the Food Sampling permit form
Food Sampling Form
Alcohol sampling.
- Non-alcoholic beverage samples should be no larger than 10 50ml.
- Wine and beer samples are to be no larger than 5 30ml.
- Spirit samples are to be no more than 2 10ml.
FOOTWEAR
PLEASE MAKE SURE YOU WEAR CLOSED SHOES DURING BUMP IN AND BUMP OUT, Open toed-shoes and sandals are not permitted to be worn inside the building during Bump in and Bump Out – you will be refused entry to the building.
FURNITURE
Furniture is not supplied with your stand – you may bring your own or hire from Exponet. Please view the full range of Furniture at https://www.exponet.com.au/Furniture/Furniture-Hire.aspx
GRAPHICS
Good graphics on your stand will get you and your products noticed. From your own colour transparencies or photographs, you can have stand graphics printed bespoke for your stand, and set you apart from your competitors. If you wish to discuss a graphics package, please contact Exponet . Under no circumstances are exhibitors permitted to hang banners or other graphics above their stand.
HELIUM
See balloons
INDUCTIONS
All exhibitors staff who are involved in the bump in of the event should complete a site safety induction. Inductions can be completed by following this link: http://mcec.com.au/site-induction
INSURANCE
Neither the organiser, the venue, or any staff, employees, agents or other representatives of GL Exhibitions or the venue shall be liable for any damage, loss, harm or injury to the exhibitor, employees, agents or other representatives of the exhibitor or for goods sent to the venue before or remaining after the exhibition, or whilst in transit to or from, or during the exhibition.
It is a legal requirement that exhibitors have appropriate public liability insurance cover for no less than $10 million dollars in respect of any single claim. It is a legal requirement that the organisers verify that all exhibitors hold Public Liability Insurance and Workcover Insurance for your employees.
Exhibitors must upload a Certificate of Currency detailing the following: Insured: Your Company Name Type of Policy: Must show "Public Liability" Sum Insured: $10,000,000 (e.g. limit of indemnity) Period of Cover (from the first day of the bump in, to final day of the bump out) Insurer: ABC Insurance Company
Internet
You can order internet services through the Venue, or alternatively you can bring your won pre paid internet dongle. To order internet services please complete and return the venue internet services form in the Order Forms and Downloads section.
LICENSING
Liquor Licensing
The sale, distribution and consumption of alcohol anywhere on the premises is subject to licensing laws, a breach of which may result in fines (please refer to Alcohol)
Exhibitors can sample liquor in the following volumes:
No more than 10ml for spirits and no more than 30ml for beer/wine/cider/sparkling.
For offsite sales exhibitors need to have a temporary limited liquor licence and an off premise licence to sell alcohol, these should be applied for on the VLGR website a minimum of 8 weeks before the event. Copies of these should be sent to MCEC Exhibitor Services Team along with their sampling/selling form and copies of their staff's RSA certificates.
Other Licences
Other Activities – Subject to venue and or organiser approval, additional licenses may apply for entertainment, laying of wood chips, displays containing any water or liquid substance including water features and aquariums, helium balloons, confetti, streamers, lasers, smoke machines, flammable gas/ liquids, any dangerous machinery, paint – no matter how small the amount, goods classified under the Dangerous Goods Act or Hazardous Substances etc.
LOADING
Please see BUMP IN/BUMP OUT
LOST PROPERTY
Any items found should be handed into the Organisers Office.
LPG/ COMPRESSED GASES
No LPG will be allowed in the venue without the permission of the organisers and venue. Any gas bottles must be removed from the building and stored outside the venue overnight. Arrangements for storage should be made in advance with Keir Duncan and MCEC.
MARKETING
For more details on the show's Marketing Campaign, tips on how to best promote your business during the show and to download marketing tools such as banners, badges, tiles and other promotional materials, please contact the Marketing Manager on patricia@glexhibitions.com
MESSAGES & PAGING
A public-address system will be in operation during bump in and bump out only. No paging will be permitted during the open hours of the show, except in emergencies.
NOISE, MUSIC & VIDEO
The organisers have arranged recorded music throughout show hours and reserve the right to refuse additional music at the show.
Exhibitors playing music or videos must keep the sound at a level that is not intrusive to other exhibitors. All speakers must face the interior of the stand and not the aisles or neighbouring stands. The organisers reserve the right to cut power to a stand, if in the opinion of the organisers, the sound level is too high and the exhibitor does not conform to the verbal requests to reduce the level of the sound. All exhibitors must comply with APRA’s licensing/ copyright requirements for the use of recorded music, videos, DVDs or any other published work covered under their licensing agreements.
ORGANISERS OFFICE
The Organisers Office will be located at the front of the Halls.
PARKING
See Car Parking
PASSES
Exhibitor Passes will be required if you are an exhibitor or working on an exhibitor’s stand. These passes are collected onsite; they will not be sent out in advance. On arrival for Bump In, security must be given a valid company name or stand number and you will be issued with a temporary pass. Please make your way to the Organisers Office collect your Exhibitor Passes. After you have collected your passes and made arrangements to distribute them to your staff. After 1400 on Thursday 30 November, a valid exhibitor pass must be worn otherwise you will be refused entry by security.
You must arrange to meet with any staff member who has not received their pass in time for the show. They will not be allowed into the building to look for you. Each badge will indicate the exhibitor and the individual’s name. Please note these passes are not transferable and must only be worn by employees or temporary stand staff of the exhibitor. If staff changes over the course of the show the old pass must be returned to the Organisers Office and swapped for a new one.
ONCE ISSUED BY THE ORGANISERS, IT IS THE RESPONSIBILITY OF EACH EXHIBITOR TO ENSURE THE SECURITY OF ALL ACCESS PASSES AND BADGES.
Contractor Passes – Contractors wishing to gain access during bump in and bump out must know the company name and stand number of the stand they are working on. Passes will be issued by security during the bump in days when contractors arrive which are only valid during specified hours of bump in and bump out and will not be valid during the open days. These passes are free of charge and can be collected on arrival at the show.
PLUMBING
If you require water and waste services and access on your stand please order through the venue. The venue utilities form can be found in the Additional Services section in the online manual.
PUBLIC TRANSPORT
Travelling to THE MCEC is outlined on the venue’s getting here page. https://mcec.com.au/visit/visit-information
For further trip planning, use Public Transport Victoria’s Journey Planner.
RESTOCKING OF STANDS
If you need to restock your stand during the show, PLEASE DO SO DURING THE TIMES BETWEEN EXHIBITOR ACCESS AND THE OPENING TIMES SHOWN ON PAGE 4.
Please note that a representative of your company should be present to sign for any deliveries. The organisers will not sign for deliveries on your behalf. If you cannot be there to accept your deliveries please send your goods signature not required.
RIGGING
Exhibitors are not permitted to rig graphics or banners above their stand without permission (please see BANNERS for more information). Any proposed rigging must be approved by the Organisers including lighting rigs for bigger stands. Riggers' contact details will be provided once approval has been granted. Exhibitors must use the Organiser's preferred rigging contractor to obtain rigging at the show.
SCANNING
The scanners for The Cake Bake & Sweets Show can be ordered through Lup.
Visitors will be provided with a QR code on their entry tickets to scan at exhibitor stands to enter competitions, request more information and join newsletters at the touch of a button.
Exhibitors will be given all data collected on their stands during the show, via the electronic leads scanners. The team from Lüp will contact all exhibitors for listing information.
Please use your ‘exhibiting name’ for your listing. This is the name you should also use for the fascia name board. For more information about the Electronic Lead Scanners please contact Lüp. Or visit their website http://lup.com.au/ or see the LUP Scanner Information File
SECURITY
Whilst every reasonable precaution is taken during the show to ensure the premises are adequately patrolled, the organisers expressly disclaim responsibility for any loss or damage to property of any exhibitor from any cause. It is essential that you report any loss sustained from your stand to the security or Organisers Office.
STANDS
Shell Scheme stands are constructed from a modular system called “Octanorm”. Stands consist of silver poles and beams which hold white infill panels made of “Foamex” (4mm thick). TFascia name board panels are fixed to the open sides of your stands and will hold your name board in place which is supported by poles. Inline stands will have one side open and corner stands will have two open sides. Please refer to the floor plan for the position of your stand. Half island or island stands have three or four open sides respectively.
STAND ETIQUETTE
Exhibition stands must be manned at all times during show opening hours. It may be obvious but a standing, smiling exhibitor is much more approachable than someone seated and looking disinterested or reading the paper!
STORAGE
Storage is not included in your stand package. Exhibitors should store all their stock on their stand or contact the organiser to discuss their storage requirements. Receiving and fork lifting of your goods either into storage or to your stand is included in your stand package but must be booked through Agility priot to the show.
TELEPHONES & INTERNET
Telephone and internet services can be provided to individual stands but must be ordered through MCEC. Their order form can be found in the Additional Services section of the manual. Please note that EFTPOS machines are generally wireless and won’t require a dedicated landline. Please check the details with your bank.
The building does have a Wi Fi system however if you rely on the service for transactions or data capture we recommend you bring your own wireless device or order hire a hard-wired connection from the venue.
TRANSPORT
Deliveries, Fork Lifting & Storage.
TROLLEYS
A limited number of trolleys will be available for use by exhibitors. Trolleys may be collected from the storage supervisor in the storage area and will need to be signed in and out. Identification will be needed to use this service and a cash deposit may be required
TEMPORARY STAND STAFF
If you require temporary staffing to assist on your stand please contact the organisers for advice. We have a number of agencies that we can recommend depending on your particular requirements.
UNLOADING / LOADING
Please see BUMP IN/BUMP OUT
VESTS
High visibility vests must be worn; these may be purchased from the vending machines on the loading dock for $5 each.
VEHICLES (AS DISPLAYS)
If you plan to bring a vehicle onto your stand to exhibit please contact the organisers
WORKPLACE HEALTH & SAFETY
All Exhibitors are required to meet the WHS regulations of MCEC and state and federal legislation in addition to their responsibilities under the Workplace Health and Safety Act 2011 and Worksafe Victoria.
The following venue WHS and Site Safety regulations must be strictly adhered to:
- Smoking is not permitted inside or within 5 metres of any entry/exit door.
- Children under the age of 16 are not permitted within the venue or on the loading dock during move in and move out under any circumstances.
- Safety vests must be worn during contractor build (move in) and dismantle (move out) and wherever mobile plant equipment is operating within the venue’s precinct.
- Closed-toed footwear must be worn by all event-related personnel during move in and move out and footwear must be worn at all times during the hire period.
- Appropriate Personal Protective Equipment (PPE) meeting Australian standards must be worn on site at all times.
- The possession or consumption of alcohol or drugs of addiction is strictly prohibited by on-duty, event-related personnel. Persons found under the influence of alcohol or drugs of addiction will not be permitted to commence or continue work under any circumstance.
Please make your staff aware of the emergency evacuation procedures for the hall and make sure they are aware of what to do in an emergency.
https://mcec.com.au/search?q=evacuation
Please ensure that your staff do not wear open toed shoes for Bump In and Bump Out and that any children related to you or your employees are not brought to the hall or the loading dock during bump in and bump out. You must also wear a high visibility vest during bump in and bump out