Deliveries, Parking and Storage
This event has ended.
- The preferred logistics supplier for NoVacancy & Hospitality Design is GEL Events. GEL Events can assist you with moving goods from your location to the venue. If you would like a quote for freight services and storage, please use the form under Forms To Action
- Deliveries to the event can be made during Bump In - Monday 5 September & Tuesday 6 September. To make deliveries to the dock, you are required to book a loading dock time with GEL Events. The loading dock will not be open on event days for deliveries. Return deliveries can be made during Bump Out - Thursday 8 September, 7 pm - 11pm or Friday 9 September, 8 am - 10 am. See the full list of Key Dates & Times here.
- Please note, if you are NOT onsite to sign for your delivery, it will be turned away unless stated it can be left without a signature. GEL Events and the organisers will NOT sign for deliveries. Please clearly highlight on the delivery label and delivery instructions that your goods can be left without a signature if you will not be onsite to receive.
- If you have goods being collected from the venue on Friday 9 September, please ensure these are collected between 8 am - 10 am. Your goods MUST be clearly labelled with a return address and packed in the centre of your stand. Anything that is not packed or labelled in the centre of your stand will be disposed of at 10 am. Do not leave goods in cupboards and remember to disconnect all power cords and USB's from hired TV's. We cannot accept responsibility for lost goods.
- Any goods left over that has been labelled and packaged up but not collected by your freight provider, will be taken back to the GEL Events warehouse for collection. Please ensure your pallets/boxes are clearly labelled with your contact details.
- IMPORTANT NOTICE Changes have been implemented for 2022 - please read carefully!
- To ensure a smooth move in, National Media has engaged GEL Events to assist with the loading dock management which will address the loading dock challenges experienced at the 2021 exhibition. The upper level loading docks has very limited space and cannot sustain unnecessary use. We have implemented the following restrictions on the dock usage to ensure a smoother bump in and out for all exhibitors and contractors.
- Vehicle/truck access to the loading dock is via Darling Drive, upper loading docks 5-7. Access is strictly reserved for exhibitors who have booked via GEL Events. High Visibility vests and enclosed shoes must be worn at all times whilst on the loading dock. If you do not have a loading dock booking your vehicle will be sent down to the carpark or be required to wait offsite until space becomes available. You will only be able to book loading dock access in correspondence with your stand being built/ready for occupation. For your specific bump in time, please refer to the 'Your Stand' box on the right side of the Stand Inclusions page - you will need to be logged in to view this.
- Vehicles may only remain on the loading dock for a maximum of 20 minutes for loading/unloading purposes due to the high volume of vehicles.
- A fee has been introduced this year for the use of the forklift. If you require use of a forklift, you must pre-book this with GEL Events via the Loading Dock and Forklifting Bookings form.
- Vehicles on the dock must not exceed 10kmh and hazard lights must be active at all times and whilst engines are running.
- Your courier can drop off your shipment whether you are present or not, ONLY if you have given authority that your delivery can be left without a signature. We accept no responsibility for goods left without you collecting and securing them.
- ICC Sydney Carpark: A discount flat rate of $25 is available for exhibitors and contractors during bump in – Monday 5 September and Tuesday 6 September ONLY. Collect your Discount Car Parking ticket from the ICC Sydney Customer Service Desk on level 2. Max. vehicle height 2.2m. There is NO ICC Sydney car parking discount during show days.
- Harbourside Carpark: 100 Murray St, Pyrmont, Sydney. Max. Vehicle height 2m. There is no discount for parking at this venue
- Sydney Fish Markets (open air parking for oversize vehicles): Bank Street and Pyrmont Bridge Road, Sydney. Parking rates are based on an hourly charge. Max. daily charge is $64 for 6+ hours. No max. vehicle height restriction. A 20-minute walk from this carpark to the venue. There is no discount for parking at this venue.
- If you require the use of the loading dock AT ALL (e.g. courier delivery, own vehicle etc) or the use of a forklift you MUST book a loading dock time with GEL Events under Forms To Action for assistance with moving your goods.
- The organiser and GEL Events will not sign for goods from third-party couriers. Ensure your deliveries are sent with ‘signature not required’ or meet them yourself. Please make your courier aware there may be a queue for unloading.
- Please do not address goods to the organiser or provide our contact details.
- There is no access for Shell Scheme or Turnkey stands on Monday 5 September as they will not yet be constructed.
- GEL Events will supply forklifting services (fees apply and bookings are required), pallet jacks and trolleys to exhibitors during bump in and bump out free of charge. Please note that these services are on a first come first served basis.
- Although GEL Events can provide assistance, it is the exhibitor’s responsibility to provide adequate staff and equipment to transport goods at the venue, to avoid the risk of injury.
- Any rubbish at your stand during bump in is to be neatly packed up and placed in the middle of the aisle for cleaners to collect.
- If you need to restock your stand during the show, please do so between 8am and 10am before the show opens. During this time you may use a hand trolley.
- You may restock during show opening hours, but it must be done by hand (no trolleys allowed).
- Any rubbish from restocking your stand on show days is to be placed neatly in or next to rubbish bins located on the show floor. Please do not fill venue bins with packaging waste.
- IMPORTANT NOTICE Changes have been implemented for 2022 - please read carefully!
- Due to the size of the show, there is no dedicated storage space for exhibitors to leave their stock on the floor. Please contact GEL Events should you wish to store any stock during the show.
- Any goods left unattended are the exhibitors' exclusive responsibility. Any empty boxes that you want to keep must be labelled as such, otherwise, the cleaners will break them down and throw them out.
- Exhibitors requiring refrigeration etc, must book and bring their own refrigeration/freezers.
- Any pallets will be stored off-site by GEL Events then brought back to the venue to use for bump out.